SharePoint Knowledge Management – A Simplified Academic View – Part 3
Tacit knowledge is what gives a business the edge out there in the market. Therefore it has to be evaluated with some type of criteria. Otherwise it would be impossible to measure how strong it really is for any given business. However, tacit knowledge is extremely difficult if not impossible to determine a good definition for what falls into that given category.
Some will argue that there is just no way for any business to be able to accurately measure this as part of the success involved with it. As new knowledge is introduced into the business, there should be an increase on the overall value of the business right? Trying to determine if the knowledge available is being managed properly is another question that comes up.
Many businesses calculate both management and knowledge together. They do so through the use of information technology. That is because it has a way of being able to detail the level of assets that are offered on an intellectual level.
Through such information technology is it s possible to make sure that knowledge within a business is properly managed. This is one debate though that not everyone is fully convinced of. In order for it to be true, then a business has to use knowledge management technology so that it can get the most return on its investment of time and money.
However, you do have to be careful with this particular concept. The fact that you will be using such technology to measure knowledge management lacks in one very important area. It fails to tell you if you are able to adequately access the full potential of the software and therefore if the knowledge offered is at the maximum level that it could be for that given business.
With that in mind you want to realize that knowledge management technology can offer a way to be more competitive in the business world. Yet there are other types of variables that you need to consider as well. Otherwise the data you rely on may be giving you inaccurate interpretations. Make sure you are able to fully utilize the technology so that your business can make huge gains from it.
How is knowledge created? It comes from a collective format as well as what individuals are able to introduce. There are plenty of scholars that feel only one aspect of that is true. Yet most agree that both of these elements are part of how knowledge can be created and shared within an organization. However, most scholars have the stand that before any knowledge can be collective in nature it starts out on an individual level as well.
This is often referred to as a cognitive process. It involves the individual is able to articulate information and then apply it. By sharing it, that knowledge is then interpreted by the minds of others. Yet other people believe that knowledge is derived through the social interactions of those in a given community which is what would make it more collective in nature.
There are many different types of groups out there of people that have a commonality when it comes to a given topic. In a business setting they may trying to assess what can be done to resolve particular concerns. As they explore the problem as a group they are able to bring to light knowledge that they didn’t have before. It can appear as though each of them has a few pieces. Collectively though they can see the entire picture.
As a result they can develop solutions that are more concrete in nature. They will also continue to evaluate the business practices, implementing better ideas as the go. This is why no business is ever fully complete where it is. Knowledge allows for positive change to take place. Through the network of these groups it is accomplished though rather than done individually. This does apply to both formal and informal organizations.
With a formal structure in place there is a type of hierarchy that has already been implemented. There are leaders, supervisors, their employees, and many diverse groups. They all fit into one entity though overall. A great organizational chart will help the higher levels of management be able to bring the different segments together.
The logic of such networks relies on the fact that the more complex dynamics of it are brought together. Information has to be exchanged and shared among the different groups. The knowledge that is created can then be taken back to the leaders for all to benefit from. This is a widely accepted practice out there that can be repeated over and over again.
With this type of idea, the knowledge base is set up to rely upon the exchange of information which isn’t tangible. This type of network is going to allow for the knowledge to work within any organization. As they share it with other organizations it is also able to expand externally as well.